General
This qualification, CHC52015 Diploma in Community Service, reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
Entry Requirements
Prospective students are required to complete a Language Literacy and Numeracy (LLN) assessment and a Pre-Training Interview, administered by and to the satisfaction of ITHEA and be at least 18 years of age.
Students can go into a range of employment options. Occupations may include Child Welfare Officer, Residential Carer (Child Protection), Social Housing Coordinator, Community Services Case Manager.
Community and Personal Service Workers is the broad occupation category. Click on the link below to drill down to Welfare Support workers.
We offer students the flexibility of choosing between online learning or classroom delivery. Assessment methods allow for the gathering of sufficient quality evidence about the student’s performance. Methods used include question and answer, class activities, observation, role plays, case studies and projects.
To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency. Students are required to undertake supervised practical placement in a relevant community service delivery setting, involving, for example, direct client work or community education or development. Evidence provided by the supervisor will contribute to assessment of the candidate’s ability to work at this level. Students are required to find their own practical placement, however ITHEA will provide assistance and support where needed. Students must have a valid National Police Check and a Working with Children Check prior to attending placement.
Core Units
|
Unit Code
|
Unit Descriptor
|
Nominal Hrs
|
|---|---|---|
|
CHCCCS007
|
Develop and implement service program
|
100
|
|
CHCCOM003
|
Work Develop workplace communication strategies
|
100
|
|
CHCDEV002
|
Analyse impacts of sociological factors on clients in community work and services
|
100
|
|
CHCDIV003
|
Manage and promote diversity
|
80
|
|
CHCLEG003
|
Manage legal and ethical compliance
|
80
|
|
CHCMGT005
|
Facilitate workplace debriefing and support processes
|
120
|
|
CHCPRP003
|
Reflect on and improve own professional practice
|
120
|
|
HLTWHS004
|
Manage work health and safety with diverse people
|
40
|
Elective Units
|
Unit Code
|
Unit Descriptor
|
Nominal Hrs
|
|---|---|---|
|
CHCCSM005
|
Develop, facilitate and review all aspects of case management
|
75
|
|
CHCCSL001
|
Establish and confirm the counselling relationship
|
100
|
|
CHCCDE011
|
Implement community development strategies
|
70
|
|
CHCADV002
|
Provide advocacy and representation services
|
80
|
|
CHCAOD004
|
Assess needs of client with alcohol and other drugs issues
|
135
|
|
CHCCCS004
|
Assess co-existing needs
|
80
|
|
CHCDIS010
|
Provide person centeres services to people with disability with complex needs
|
90
|
|
CHCDEV001
|
Confirm client developmental status
|
60
|